CLOUD LOUNGE TERMS OF USE
Effective Date: August 17, 2026

These Terms of Use (“Terms”) govern your access to and use of https://cloudlounge.com/ (the “Site”), operated by Cloud Lounge (“Cloud Lounge,” “we,” “us,” or “our”).

Cloud Lounge
7604 SW Hwy
Worth, IL 60482
Email: info@cloudlounge.com

By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. USE OF THE SITE

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

– Use the Site in violation of any applicable law or regulation;
– Attempt to gain unauthorized access to the Site, its servers, systems, or accounts;
– Interfere with the security, availability, or operation of the Site;
– Introduce viruses, malicious code, automated scraping tools, or other harmful technology;
– Misrepresent your identity or submit false or misleading information;
– Copy, reproduce, distribute, or commercially exploit Site content except as permitted by law or with our written permission; or
– Use the Site in a way that could damage Cloud Lounge, our guests, our service providers, or other users.

2. AGE-RESTRICTED PRODUCTS AND SERVICES

Cloud Lounge is a hookah lounge and restaurant. Certain products or services offered at our physical location, including tobacco or hookah-related products or services, are restricted by applicable law to persons who meet the legal minimum age.

You must be at least 21 years old to purchase tobacco products in the United States. Cloud Lounge may require valid government-issued identification to verify age before providing any age-restricted product or service.

The Site is not intended to encourage or facilitate the unlawful purchase or use of tobacco products by minors.

3. INFORMATION ON THE SITE

We try to keep the Site accurate and current, but menus, prices, hours, promotions, availability, events, photographs, descriptions, and other information may change without notice.

Information on the Site is provided for general informational purposes. If there is a difference between information displayed online and information provided at our physical location at the time of service, the information confirmed by Cloud Lounge at the location will control, to the extent permitted by law.

4. RESERVATIONS, EVENTS, ORDERS, AND PAYMENTS

The Site may provide links, forms, or integrations for reservations, event inquiries, online ordering, deposits, payments, or other services.

Additional terms, cancellation policies, refund policies, minimum-spend requirements, age restrictions, or other conditions may apply to reservations, private events, orders, or purchases. Those additional terms will apply together with these Terms.

Some transactions may be processed by third-party providers. Your use of a third-party reservation, ordering, payment, or delivery platform may also be governed by that provider’s terms and privacy policy.

5. ALCOHOL AND TOBACCO COMPLIANCE

Where alcoholic beverages or tobacco-related products or services are offered, they are provided only in accordance with applicable federal, state, and local laws. Cloud Lounge reserves the right to refuse service, request identification, or decline a transaction when legally required or when age, identity, safety, or compliance concerns arise.

Nothing on the Site constitutes an offer to sell an age-restricted product to a person who is not legally eligible to purchase it.

6. INTELLECTUAL PROPERTY

The Site and its content, including text, logos, trademarks, photographs, graphics, menus, videos, design elements, and other materials, are owned by or licensed to Cloud Lounge unless otherwise stated.

You may view the Site for your personal, non-commercial use. You may not reproduce, modify, distribute, publish, sell, license, create derivative works from, or commercially exploit Site content without prior written permission from Cloud Lounge, except as allowed by applicable law.

7. USER SUBMISSIONS

If you submit an inquiry, review, message, photograph, testimonial, event request, or other content through the Site, you represent that you have the right to submit it and that it does not violate the rights of another person.

Unless otherwise agreed in writing, you grant Cloud Lounge a non-exclusive, royalty-free right to use submissions as reasonably necessary to respond to your request, provide services, administer our business, protect our rights, and comply with law.

We will handle personal information contained in submissions as described in our Privacy Policy.

8. THIRD-PARTY LINKS AND SERVICES

The Site may contain links to third-party websites or services. These links are provided for convenience. Cloud Lounge does not control and is not responsible for third-party websites, content, availability, security, terms, or privacy practices.

Your use of third-party services is at your own discretion and may be subject to separate terms.

9. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

CLOUD LOUNGE DOES NOT WARRANT THAT THE SITE WILL ALWAYS BE AVAILABLE, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ALL INFORMATION ON THE SITE WILL ALWAYS BE COMPLETE OR CURRENT.

Nothing in these Terms excludes any warranty or right that cannot legally be excluded.

10. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, CLOUD LOUNGE AND ITS OWNERS, AFFILIATES, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SITE.

Nothing in these Terms limits liability where such limitation is prohibited by law.

11. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Cloud Lounge and its owners, affiliates, employees, agents, and service providers from claims, losses, liabilities, damages, and reasonable costs arising from your unlawful use of the Site, your violation of these Terms, or your violation of another person’s rights.

12. PRIVACY

Your use of the Site is also subject to our Privacy Policy and Cookie Policy.

13. SUSPENSION OR TERMINATION

We may restrict, suspend, or terminate access to the Site if we reasonably believe a user has violated these Terms, created a security risk, engaged in unlawful activity, or interfered with the Site or other users.

14. GOVERNING LAW

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except where federal law applies or applicable law requires otherwise.

Any dispute relating to these Terms or the Site will be handled in a court of competent jurisdiction as determined under applicable law.

15. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

16. NO WAIVER

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time. The updated version will be posted on the Site with a revised Effective Date. Your continued use of the Site after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

18. CONTACT US

Questions about these Terms may be sent to:

Cloud Lounge
7604 SW Hwy
Worth, IL 60482
Email: info@cloudlounge.com